FAQ
Q1: What is your MOQ?
Our MOQ is normally 80pcs, which is adjustable in special case.

Q2: Can I get a sample before formal order?
Yes,we are honored to offer you the sample for quality check or other business purposes,but we kindly ask you to pay for samples and the freight.

Q3: What is your capability of production and the lead time?
Normally we can manufacture 5000pcs faucets or 3000pcs shower sets per month.
The lead time for the stocked items is 3-5 days; If no stock, usually it is 7-15 days for small order, and 15-45 days for big order.

Q4: How about your  quality control?
All products have to pass strict inspection before they go out of our factory, if you need, you can arrange a quality inspection before the shipment.

Q5:Can I visit your showroom/factory?
Yes,our factory is in KaiPing.Also we have the showroom in Guangzhou,which displays a full set of latest series items and only takes 1 hour from airport.

Q6:What certificates do you have?
Almost all of our products are with WATERMARK certificate. For some models, the certificates are already available. For other models, we will need your assistance to apply the certificates.

Q7:  How long the warranty you can offer?
We can provide 7 years warranty for our products. We have a document specified warranty clauses, please feel free to send inquiry for more details.

Q8: Can we print our logo on the product or produce the customized items according to our drawings?
Yes, OEM&ODM are available

Why choose us?
1.We are the professional sanitary ware factory has 14 years experienced and purchasing recommendation for customers.
2.The warranty is 7 years and perfect after-sale service system.
3.Watersino has strict quality control. The faulty products, if found, will be sent back to remade immediately.
4.We has supplied numerous projects that cover over 100 cities,has supplied numerous projects.
5.Components Watersino using for the faucets are under top level worldwide.
√ No.1 cartridge brand in the world -- Kerox &Sedal.
√ No.1 water saving aerator -- Neoperl.
√ No.1 Household name flexible hoses -- Tucai.
√ Lead free brass material comes from the top brand factory named Weiqiang.
√ Stainless steel material comes from the top level company in Korea, Pohang is under the AISI     standard.
6.Punctual delivery

Accessories
The good quality always have a good market. In order to supply the high quality products, we pay attention to every part of our product. To make sure the product durable and of very high quality, we use the top brand for our accessories. 
The cartridge, as the "heart" for a faucet or shower mixer, what we are using are from Kerox and Sedal. They can be used for more than 1,000,000 times, which means can be used for more than 10 years. 
The aerator is form Neoperl, the best aerator brand in the world. And the flexible hose is from Tucai, the top water inlet hose brand in the world. All accessories are under top leve.



Surface Finish
The good quality surface finish make the products look amazing. We use the advanced electroplating technology to make sure the products corrosion resisting, durable and stunning. A lot of different kinds of finishes can be manufactured by our factory, and the customized finish can be manufactured, more options for your modern bathroom or project.


Package & Shipping
Good package can protect the products during the shipment, and make the product look noble and high-end.



Certifications
Our products had been exported many countries and areas in the world, such as Australia, United State, Europe, Asia and so on. We have many certifications for different countries.



 Please feel free to contact us or visit us if you have any question or need more details!  Thank you!

Nothing feels better at the end of a long day than a nice, relaxing soak. Freestanding tubs provide a deep soaking experience with an elegant, spa-like appearance that becomes a magnificent focal point in the bathroom.

Stand alone bathtub with decadent features and clean, simple lines, these bathtubs provide simple pleasures in your daily life.Backed with over 30 years of quality manufacturing, Horizon's line of Stand Alone Modern Bathtub are a reliable addition to your home. These beautiful deep soaking tubs don`t need walls around them, and the entire exterior is finished for display. These tubs come in a variety of styles and shapes, and pair perfectly with our amazing selection of Tub Faucets and fixtures.